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  • About Emilyn
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  • Contact Us

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Emilyn AI Ltd

124 City Road, London, EC1V 2NX, United Kingdom.

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Privacy Policy

Privacy Policy for Emilyn AI


At Emilyn AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you visit our website, use our services, or interact with us. By accessing our website or using our services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect and process the following types of information:


a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Business details (e.g., company name, address, industry)


b. Non-Personal Information

  • Browser type and version
  • Operating system
  • IP address
  • Cookies and usage data


c. Usage Data

  • Information about how you use our website or services, including session duration, pages visited, and links clicked.


2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To deliver the AI solutions you purchase and ensure a seamless user experience.
  • To Improve Our Offerings: To analyse website and service usage and improve our products, services, and user interfaces.
  • To Communicate: To respond to inquiries, send updates, and provide support related to our services.
  • For Marketing: To share newsletters, promotions, and other content, only with your explicit consent.
  • To Comply with Legal Obligations: To fulfill our legal responsibilities, including tax and accounting requirements.


3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Recognise returning visitors
  • Remember preferences
  • Analyse site performance

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.


4. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties in the following circumstances:

  • Service Providers: Trusted partners who help us deliver our services (e.g., hosting providers, payment processors).
  • Legal Compliance: When required by law or to protect the rights and safety of Emilyn AI or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.


5. Data Storage and Security

We store your data on secure servers using encryption and other industry-standard safeguards. Access to your information is restricted to authorised personnel only. While we strive to protect your data, no system can guarantee 100% security.


6. International Data Transfers

As a global service provider, your information may be transferred to and stored in countries outside of your jurisdiction. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable laws.


7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal and contractual obligations.
  • Restriction: Limit how we process your data.
  • Data Portability: Receive a copy of your data in a commonly used format.
  • Objection: Object to the processing of your data for specific purposes.

To exercise your rights, contact us at Emilyn@emilyn.ai.


8. Retention of Data

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or to comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymised.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party sites.


10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page, and the "Effective Date" will be updated accordingly.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Email: Emilyn@emilyn.ai
  • Address: 124 City Road, London, EC1V 2NX, UK.

Your privacy matters to us, and we are committed to safeguarding your personal information. Thank you for trusting Emilyn AI.

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